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    Cookie Policy

    Last updated: 30 March 2025

    1. What Are Cookies?

    Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and provide usage analytics. Similar technologies include local storage and session storage.

    2. How We Use Cookies

    K9Wash uses cookies and similar technologies for the following purposes:

    Strictly Necessary Cookies

    These cookies are essential for the website to function and cannot be switched off. They include:

    • Authentication cookies: to keep you logged in to your account securely.
    • Session cookies: to maintain your session while you browse the site.
    • Security cookies: to protect against cross-site request forgery and other threats.

    Functional Cookies

    These cookies enable enhanced functionality and personalisation:

    • Preference cookies: to remember your settings such as location preferences and theme.
    • Map cookies: used by our mapping provider (OpenStreetMap/Leaflet) to load map tiles.

    Analytics Cookies

    We may use analytics cookies to understand how visitors use our website, which pages are most popular, and how users navigate the site. This helps us improve the user experience. Analytics data is aggregated and anonymised where possible.

    3. Third-Party Cookies

    Some cookies may be set by third-party services we use:

    • Map tile providers: OpenStreetMap and CartoDB may set cookies when loading map data.
    • Payment providers: our payment processor may use cookies during checkout.
    • Font providers: Fontshare may set cookies when loading web fonts.

    We do not control third-party cookies. Please refer to each provider's privacy policy for more information.

    4. Cookie Duration

    • Session cookies: deleted when you close your browser.
    • Persistent cookies: remain on your device for a set period or until you delete them. Authentication cookies typically last up to 30 days.

    5. Managing Cookies

    You can control and manage cookies through your browser settings. Most browsers allow you to:

    • View what cookies are stored on your device.
    • Delete individual or all cookies.
    • Block cookies from specific or all websites.
    • Set preferences for first-party and third-party cookies.

    Please note that blocking essential cookies may prevent parts of the website from functioning correctly, such as logging in or making bookings.

    For instructions on managing cookies in popular browsers:

    6. Changes to This Policy

    We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

    7. Contact

    If you have questions about our use of cookies, contact us at hello@k9wash.com.

    You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).